We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Thank you for taking the time to complete our Patient Survey, the results can be seen here
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Electronic Prescription Service
This surgery is now using the Electronic Prescription Service to issue prescriptions for those patients that have nominated a pharmacy. To use this service let us know your nominated pharmacy.
Care Quality Commission Report
We have now had our CQC inspection report and this surgery has been rated as GOOD
Due to an increase in the number of wasted appointments through patients failing to attend appointments without informing the the surgery, it has become necessary to implement a new did not attend (DNA) policy, click here for more infomation.
In May 80 appointments (over 1000 minutes) were wasted due to patients not attending their appointment.
Congratulations to Dr Webb
Dr Webb is expecting and will be away on maternity leave from June 30th for a year. Dr Nick Lewis will be covering for Dr Webb whilst she is away
Montpelier Surgery has now launched a quarterly newsletter which can be found here : Summer_Newsletter_2017.docx
National Diabetes Audit
The National Diabetes Audit (NDA) is the one of the largest annual clinical audits in the world, integrating data from both primary and secondary care sources, making it the most comprehensive audit of its kind more information can be found in this leaflet: NDA_17_Hosp_Poster_v4.pdf
- Periodically the surgery will close so that staff have dedicated time to receive mandatory training sessions. During these sessions the surgery will not be contactable by phone, be able to receive prescription requests, hand out prescriptions or be available for patients to call in, please see the following dates when the surgery will close at 12.30pm until 8.00am the following day:
If you require medical attention during these times please dial 111. For emergencies ring 999.
The surgery building will be undergoing external refurbishments in late May early June but will still be offering a full service. We apologise in advance for any disturbance this may cause.
(Site updated 19/06/2017)